Terms & Conditions

At Suvanyaa, we strive to create a safe and enjoyable space for our customers to explore and shop their favorite products. Below are our terms and conditions formulated with your convenience and security in mind. If you have provided your email address in your details, we will notify you promptly for receipt confirmation and order processing.

Availability of Product

We display only available and exclusive products on our platform. Sometimes, certain items may be out of stock or sold out due to warehouse limitations. In such cases, we encourage customers to explore other similar options. If you prefer, you can choose to wait and receive a notification when your preferred product becomes available again.

Color and Description Disclaimer

We strive to present products on our website exactly as they appear in real life regarding color, style, size, and texture. Minor differences may occur due to lighting or weather conditions during photography. Extra care is taken in delivering products with delicate stonework, but slight differences or damages may occur.

Credit Card Details

By making payments on our site, you agree to provide true, accurate, and valid credit card information.

Fraud or Declined Transactions

We reserve the right to initiate legal proceedings for any fraud or incorrect information provided in violation of our terms. We are not liable for any loss or damages resulting from declined transaction authorizations.

Conditions for Customer Chat Support

  • Live support may be suspended at any time without prior notice.

  • We are not responsible for delayed responses in chat queries.

  • Chat communications are stored for reference and cannot be accessed later by customers.

  • Abusive, threatening, obscene language or solicitation through chat is strictly prohibited.

  • Use of chat for selling products or business opportunities is disallowed.

  • Continued use of chat means acceptance of these terms.

Reviews, Submissions, and Feedback

All reviews, submissions, and feedback are the property of Suvanyaa. You agree not to submit any content violating third-party rights (trademark, privacy, copyright) or containing unlawful, libelous, or commercial solicitation material.

Copyrights & Trademark

All rights reserved. Trademarks, product names, images, logos, graphics, and icons are protected and owned by Suvanyaa or its licensors.

Site Security

You are prohibited from:

  • Unauthorized access to data or accounts.

  • Scanning or probing for vulnerabilities without permission.

  • Harming the website by submitting viruses or disruptive content.

Liability

Information is provided "As Is" without warranties, including implied warranties of merchantability or fitness for purpose. Technical inaccuracies or changes may occur without notice. Links to third parties do not imply endorsement.

Disclaimer

We do not guarantee the completeness or accuracy of website content or advice given. Use all information at your own risk. The site may correct any errors at its discretion.

Connect with Us

Email: sales@suvanya.com
Address: D - 154, opposite to Geeta Bhawan, Block D, Kamla Nagar, Delhi, 110007
India